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1. What is the name of the coffee shop?
A. The Valued Customer
B. The London Coffee Shop
C. The Orange Cat
D. The Open Letter
True.C
2. What does the coffee shop plan to stop using?
A. Coffee
B. Coffee coupons
C. Coffee beans
D. Low prices
True.B
3. Coupons will continue to be accepted until when?
A. The end of this month
B. The end of next month
C. The beginning of this month
D. The end of the year
True.A
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4. According to this notice, smoking is not allowed in which of the following?
A. The break-room
B. Restrooms
C. The parking area
D. A and B
True.D
5. What is the allowed length of time for smoke breaks?
A. Five minutes for each hour of work
B. Five minutes for every two hours work
C. Ten minutes for each hour of work
D. It is not stated in the notice.
True.A
6. If workers feel that the smoking policy is unfair, whom should they contact?
A. A co-worker
B. The company owner
C. The fire department
D. A department supervisor
True.D
7. What will happen next month?
A. All smokers will be monitored.
B. Bonuses will be given to people who stop smoking.
C. People will be discriminated against.
D. Department supervisors will contact all workers.
True.B
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8. According to the article, what does punctuality mean?
A. Having good punctuation when writing
B. Being where you should
C. Being successful
D. Being where you should, when you should
True.D
9. According to this article, what is true about successful people?
A. They are late, don’t ask questions, and never learn new things
B. They are late, don’t ask questions, and try to learn new things
C. They are late, ask questions, and try to learn new things
D. They aren’t late, ask questions, and try to learn new things
True.D
10. What does MYOB mean?
A. That you should study about business in school
B. That you should not get involved in office gossip
C. That you should prepare to own your own business
D. That you should talk a lot about other people
True.B
11. What are the steps of failure?
A. Being late, not asking anything, gossiping, and not learning
B. Being late, asking questions, talking about others, and not learning
C. Being punctual, not asking questions, questions, gossiping, and not learning
D. Being late, not asking questions, not learning, and not gossiping
True.A
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Theft at Work
According to a recent survey, a majority of workers don’t consider taking paper and pens home from work to be stealing. The Survey and Polling Institute of New York interviewed one hundred office workers aged 25-35. All of the workers had been at their current place of employment for at least 2 years. All workers were working full time. “I don’t steal. I’m not a thief,” says one man who has been working for his company for five years, “Sometimes I take office supplies home… but that is different from stealing.” He said that he usually gave paper and pens to his children for school homework. “I work hard for this company, and I think the office supplies are a perk of the job. Anyway, I often use the pens to do extra work at home, too. Do I really need to buy pens just to do company work at home? I don’t think so.” According to the chart above, only 8 percent of people think that taking pens and pencils from work is stealing. This means that 92 percent don’t think of it as theft. In the same group, only 20 percent said that taking desktop items like staplers and memo holders was stealing. 80 percent did not consider it wrong. However, 90 percent said that taking computer accessories like a mouse or a keyboard was wrong. They said that taking cheap items was OK. This 90 percent of workers said they often took items that cost less than $5, but anything that cost more than $10 was too expensive. 10 percent didn’t see a problem with it.
12. Which type of category is the theft related to?
A. Home
B. Work
C. A store
D. A person
True.B
13. According to the information above, taking which item would most likely be considered theft?
A. Pencils
B. An ashtray
C. A computer monitor
D. A ruler
True.C
14. According to the chart, which items are employees likely to take home from work most often?
A. Pens and pencils
B. Desktop items
C. Computer accessories
D. Computer programs
True.A
15. How many people took part in the survey?
A. 25-35
B. 2 years
C. 100
D. 8 percent
True.C
16. How expensive were the items most workers took home?
A. About $io
B. Less than $5
C. It depends.
D. Very expensive
True.B